How do I get my Microsoft account back?
Isabella Ramos
Updated on June 10, 2026
Reopen your Microsoft account
- Go to account.microsoft.com and sign in.
- You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened.
Is there another way to recover Microsoft account?
If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Look up your username using your security contact phone number or email address. Request a security code to be sent to the phone number or email you used. Enter the code and select Next.
Why can't I get back into my Microsoft account?
When you can't sign in to your Microsoft account (also called as Windows Live ID), that means the system is not accepting your log in credentials because you may be entering the wrong account name, the wrong password, or both.
How long does it take for Microsoft to recover your Account?
This can take up to 24 hours because our support team reviews the forms that have guesses or almost-right answers. If your recovery request is accepted, we'll send you instructions to recover your account.
Why has my Microsoft account been deleted?
Your account might be closed or deleted
After that 60 days, your account and data expire. Your account was closed because of inactivity If you haven't signed in to your account for a long time, it might expire due to inactivity, according to the following schedule.
39 related questions foundDoes Microsoft account delete itself?
Microsoft accounts become automatically deleted when not accessed for 365 days.
How do I find out my Microsoft account name and password?
Select Forgot your user name? Next to I forgot my select Password. Next to Account email address, enter the email address that you use as your contact email address for Microsoft Advertising (the email address that we use to send you information about Microsoft Advertising.) Enter the answer to your security question.
How do I find my 25 digit recovery code for Microsoft?
Located on that page, under the following -- "Security info up to date? Explore more options to keep your account secure" -- will be a link to the Account recovery code. It is a 25-digit, alpha-numeric code. You can use your recovery code if you lose access to your security info.
How do I find all my Microsoft accounts?
From a Windows 10 device where you're already signed in, select Start > Settings > Accounts . Under Email & app accounts, you'll see the usernames associated with your device.
How do I recover my live account?
A. Microsoft has a recovery page you can use at to regain access to your Hotmail account. Along the way, you may be asked to enter the answers to security questions you previously set up, or to provide details about the account to prove your identity.
Why is my Microsoft account locked?
To help protect your account from fraud or abuse, Microsoft temporarily locks accounts when unusual activity is noticed. To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code.
How do I unlock my Microsoft email account?
Go to and sign in to your locked account.
- Enter a phone number to request a security code be sent to you via text message. ...
- After the text arrives, enter the security code into the web page.
- Change your password to complete the unlocking process.
How do I recover my Microsoft account without a phone number?
I will tell you 3 ways to recover your Microsoft account, there is no need for a smartphone for this!
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- Go to to recover your account and reset your password.
- Enter the email address of your blocked account and the characters you see on the screen and select Next.
Is Gmail a Microsoft account?
My Gmail, Yahoo!, (etc.) account is a Microsoft account, but it isn't working. There are benefits to making your regular email account such as a Gmail or Yahoo! account a Microsoft account as well. It can be one less account to remember, or you just prefer to use certain accounts for certain activities.
Do I have two Microsoft accounts?
Sign in at account.microsoft.com and click on 'Your Info' > 'Manage how you sign in to Microsoft' to check if you have other email address or alias that is listed on your Microsoft account.
Where do I find recovery code?
For iOS / Android devices:
- Log in to your account via your iOS / Android device.
- Go to "Settings".
- Press "Recovery code".
- Note down the recovery code and keep it in a safe place.
How do I recover my Hotmail account?
Go to and enter the Hotmail address you want to recover. Then type in the email address that Microsoft can use to contact you. Confirm your contact email address, check the security code and follow the on-screen steps to complete the process. Microsoft should get back to you within 24 hours.
What is my Microsoft ID?
Your user ID is the unique email address that was created for you to use when you sign in to Microsoft 365.
Does a Microsoft account expire?
If you don't sign in during this time, Microsoft will consider your account to be inactive. Any account that has been locked for more than two years will also be considered "inactive" and will be closed.
What happens to inactive Microsoft account?
Microsoft will delete an outlook.com account if no one logs into it for 12 months. So if you expect that no one will try to access your account, you can do nothing and it will be deleted after a year of inactivity.
What happens to old unused email accounts?
After an account becomes inactive, all messages, folders, and contacts are deleted, but the account name is still reserved. If the account stays inactive for an additional 90 days, the account name may be permanently deleted.
How long is Microsoft account locked for?
The Account lockout duration policy setting determines the number of minutes that a locked-out account remains locked out before automatically becoming unlocked. The available range is from 1 through 99,999 minutes. A value of 0 specifies that the account will be locked out until an administrator explicitly unlocks it.
Why is my email account locked?
If there's any unusual or suspicious activity on your Google account, it'll lock you out so you can't access any of its services. It may even suspend your account temporarily to protect it from abuse or fraud.